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There are four types of
Assertive Self-Advocacy
Type One: Basic
Assertiveness
Speak up with a simple
statement of needs: "Please speak a little more slowly."
Type Two: Assertive
Self-Advocacy with Empathy
Show the other person
that you are trying to match wavelengths with them by noticing their
situation or feelings. You become a role model to them of how you want them
to behave toward you. "I know that you are really busy, but if you speak a
little more slowly, I may be able to understand you the first time and you
won't need to repeat for me as often."
Type Three: Escalating
Assertiveness
If at first you don't
succeed, don't give up! Instead, become increasingly firm. Firm - "I am
going to have to insist that you slow down a little when talking to me.
Please, pause more frequently." Even firmer – "You need to slow down when
you talk to me. If you don't, this could have a negative impact on our
relationship." Firmest – "If you don't make an attempt to speak more slowly,
I'll be forced to conclude that you don't really want to communicate with
me."
Type Four: Assertive
Self-Advocacy with "I" Language
When efforts to
assertively self-advocate have been less than successful and we are left
with negative feelings which we need to express, doing so with "I" language
is the best way. The "I" language helps us to express anger is a helpful
way.
"I" statements have
three parts.
Part 1) When you do . .
. (describe the behavior).
Part 2) the effects are
. . . (describe how the behavior concretely affects you).
Part 3) I would prefer.
. . (Describe what you want).
Example: "When you
continue to speak too fast, I feel as if you don't care enough about me to
address my needs. This makes me angry. I want you to do whatever you can to
make sure that I understand what you are saying."
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